Shipping & Returns


Shipping Information

Orders are processed and shipped Monday - Friday

Orders will  be sent using Royal Mail, with prices automatically calculated in your basket. See below for current shipping costs.

UK (first class delivery)
£3.50 - up to 1kg
£5.50 - 1 - 2kg

International Delivery
£9.00 - up to 500gm
£15.00 - 501gm - 1kg
£18.00 - 1 - 1.5kg
£22.00 - 1.5 - 2kg

Royal Mail aims to deliver parcels within 5 - 7 working days from dispatch. 

If you would like tracked or timed delivery, please contact us for a quote.
 

 

Returns & Exchanges

My order was not received or received damaged:

If for some reason you didn't receive your order, or when you unwrapped it, it was damaged - first of all, SORRY!

Please get in touch letting us know what has gone wrong and we'll endeavour to fix it for you.

I'm not happy with my product/s:

Unfortunately, due to the nature of the products, we're unable to offer returns or exchanges if you don't like what you purchased.

Please keep in mind that the products you have purchased are handmade and 100% natural. This means they occasionally have variations from batch to batch (slight changes in colour for example).