Shipping & Returns


Shipping Information

DURING OCTOBER 2018 DISPATCH DAYS WILL BE:
MONDAYS + WEDNESDAYS + FRIDAYS

We will always endeavour to ship your orders as soon as possible.
However, please allow 1-2 days for orders to be dispatched

UNITED KINGDOM
FREE delivery on all UK orders!

Orders sent using Royal Mail 2nd Class Delivery
Delivery aim: 3 days (after dispatch)

Want it quicker?
You can select 1st class delivery (for a fee) at checkout
Delivery aim: 1-2 days (after dispatch)

EUROPE - £6.50
FLAT RATE!
Orders sent using Royal Mail International Standard
Delivery aim: 3-5 working days (after dispatch)

OTHER INTERNATIONAL - £11.00
All other countries will be serviced with our FLAT RATE
Orders sent using Royal Mail International Standard
Delivery aim: 5-7 working days (after dispatch)

Orders are processed and shipped Monday - Friday

If you would like tracked or timed delivery, please contact us for a quote.
 

 

Returns & Exchanges

My order was not received or received damaged:

If for some reason you didn't receive your order, or when you unwrapped it, it was damaged - first of all, SORRY!

Please get in touch letting us know what has gone wrong and we'll endeavour to fix it for you.

I'm not happy with my product/s:

Unfortunately, due to the nature of the products, we're unable to offer returns or exchanges if you don't like what you purchased.

Please keep in mind that the products you have purchased are handmade and 100% natural. This means they occasionally have variations from batch to batch (slight changes in colour for example).