What are cookies?
Cookies are a small data file placed on your computer or mobile phone when you first visit a website. This file is stored on your computer by your internet browser and allows us to distinguish you from other users of the website, which helps us recognize you and provide you with a better experience next time you stop by
How are cookies managed?
The cookies stored on your computer or other devices when you access luckycloudskincare.com are designed by:
- Other organisations, such as Google Analytics, Facebook, Google, Klaviyo and those who participate in marketing programmes with Lucky Cloud Skincare
Can I disable cookies?
You can set your browser to not accept cookies, but this may limit your ability to use the services we provide.
When someone visits our website we use a third party service – Google Analytics – to collect standard internet log information and details of visitor behaviour. We do this to find out things such as the number of visitors to various pages and parts of the site. This information is only processed in a way which doesn’t identify anyone. We do not make or allow Google to make any attempts to find out the identities of those visiting our site.
When you sign up to our mailing list, either when making a purchase through our online shop, from another page on our website or in person at an event, we collect personal information as part of the registration process (usually your name and email address). This information is used in the following ways:
- to let you know about the things you’re interested in (such as discounts and sales, new products, blog posts, skincare tips, upcoming events etc)
- to contact you if we need to obtain or provide additional information
We will never rent or trade email lists with any other organisation or business.
We use a third-party provider, Klaviyo, to deliver our newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our newsletters. For more information, please read Klaviyo Privacy Notice
If you have chosen to sign up to this newsletter subscription, on the basis of "legitimate interests" we believe you are legitimately interested in receiving further marketing material from us via email, due to being a current customer through our online shop, having purchased via one of our many retail stockists, directly from us at a market, fair or pop-up event, or are simply interested in what we do and like to stay in the loop.
You can unsubscribe from our mailing list at any time by clicking the unsubscribe link at the bottom of any email you have or will receive from us. You can also request that your information be deleted permanently from our databases by emailing email@example.com
When you purchase products or gift cards online your name, address, email and contact number (optional) is stored in the ecommerce system, which is provided by Shopify
When making an online purchase, you also have the opportunity to create a Customer Account. This lets you save your payment methods, shipping address/s, shopping carts and any order information.
Access to your personal information
You are always entitled to view, amend or delete your personal data held by Lucky Cloud Skincare. Email your request to Lucy at firstname.lastname@example.org